Forum Discussion
2025 Cadillac Lyric App is soooo slow.
As a long time Tesla owner as well, one of my most used features is “dog mode.” I bring my Pomsky everywhere with me and I’ve come to rely on Teslas dog mode which keeps the climate on for my furry friend and after 7 years (knock on wood) it’s never failed me (or my pup I should say). When I purchased the Lyriq, I was told that although it didn’t have ‘dog mode’ it does have a feature that allows you to keep the climate on. While this is true, if I leave my dog in the Tesla, I can check my app as often as I like to ensure dog mode is still on, what the temperature is in the car, and even allows me to view the interior camera to check on him in real time. While I never expected to get ALL the same features with the Lyriq, at minimum I would like to be able to check my app and know that the climate is still active. The delay between the app and connecting to the car is too long. To my knowledge, both apps connect to their respective vehicles via bluetooth- so why the delay? Does Tesla have a stronger signal? A bluer blue? A sharper tooth? Will Cadillac look to improve the user experience in the coming software updates? Please help me and my friend to be safe! Thank you!
1 Reply
We appreciate you bringing this concern to our attention. Our team knows how frustrating it can be to experience a delayed response when using the mobile app to send commands to your vehicle, especially when you want the best experience possible for your furry friend while on the road. As a new and welcome member of the OnStar and Cadillac family, your satisfaction is our number one goal. It would be our pleasure to learn more about your experience and assess further how we can provide a resolution. Please send our team a private message with more details to OnStar_Support so we may look into this. Just select the envelope icon at the top right of your screen to get started.