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New Contributor

2 months ago

2024 Encore GX Remote Start

Hello! I had OEM GM factory Remote Start installed in my 2024 Encore GX in December 2024, complete with two programmed key fobs. It works great, but the option to remote start my vehicle from the MyBuick app never appeared as the GM dealership indicated it would. Is there a way this can be installed so I can enjoy the benefits of using the MyBuick app to start my vehicle?

I do have an active Onstar Remote Access subscription.

Any help is appreciated!

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I do have an active Onstar Remote Access subscription.

Any help is appreciated!

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I do have an active Onstar Remote Access subscription.

Any help is appreciated!

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We appreciate you reaching out to us here for assistance with these difficulties in getting your Remote Command features to display in your app after the Remote Start technology was installed in your 2024 Buick Encore GX, @Jamie78. Our team strives to provide our devoted Members with the best experience possible and would be more than happy to assist with making sure that these functions within the app are restored for you. As a first step, please try uninstalling/reinstalling the app to see if this resolves your concern. If troubles should persist, we kindly ask that you send us a private message with the name of the dealership that performed this service, as well as the date that it was completed. to best proceed. You only need to select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. Our team will be on the lookout for your response and hopes to hear back again soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement

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