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Sydneyr's avatar
Sydneyr
New Member
5 hours ago

Good morning I’m stuck on the side of the road

Good morning my car stopped on the side of the road 

1 Reply

  • Thank you for reaching out to share this experience. This doesn’t sound like something we like to hear, and we want to learn more about how we may help. For immediate roadside assistance, please push the blue OnStar button in your vehicle or dial 1.888.4ONSTAR (1.888.466.7827). This will connect you with a live advisor for hands-on support. Beyond this, your local dealerships serve as the best place for assistance, getting a formal diagnosis of your vehicle. If you have not already, we recommend bringing your concerns to the attention of a dealership as soon as possible. Once you share your concerns with them, we would be happy to contact the service center for any available insight on the situation. We can then look to serve as support for you through elected repairs. So we can get started learning more about your situation, send us a private message at OnStar_Support by selecting the envelope at the top right of your screen. In your outreach, please include your full name, VIN, mileage, phone, email, OnStar account number and any additional context you can on where things stand currently with your vehicle. We will be sure to keep an eye out for your message. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.