Forum Discussion

Aquamarine's avatar
Aquamarine
New Contributor
2 months ago

Remote start

I cannot remote start my car using the app due to there not being an option available in app even though I have the connect plus plan that  includes it i tried uninstalling the app and reinstalling it, but still does not give me the option.

1 Reply

  • Former OnStar Advisor's avatar
    Former OnStar Advisor
    2 months ago

    We understand your desire to utilize the Remote Commands included with your Plan. Our team would like to investigate these concerns so we can get your Remote Start back up and running. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.

    By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.