Forum Discussion
Radio and other audio sources cut out after about 1 second
Maybe it’s the latest software update on my ‘26 Lyriq V, but when I get in my car now the radio or any other audio source turns off after about 1 second. I think it has something to do with my iPhone overriding the system, but it happens even when I’m not running any apps on my phone. After an AI search on Gemini, it suggested turning off the audio with the physical button on the center console, and turning it back on. That works, but it’s still annoying. Anyone else having this issue?
6 Replies
We appreciate you bringing this concern with your 2026 Cadillac LYRIQ V's audio system to our attention, and for providing these specific details, @akleinfeld. Our team strives to ensure that all those who ride with us receive the best experience possible. With this in mind, we'd recommend turning off your phones' Bluetooth capabilities prior to entering your LYRIQ V to see whether the same trouble occurs. If you should continue to experience this difficulty, please don't hesitate to follow up with us here for further support. Our team is just a message away and always there to assist our dedicated Members.
Thank you! But as often happens, the moment I posted this issue here, it stopped occurring 🤣
If it happens again I’ll try your suggestion.
I had basically the same issue shortly after purchasing my lyriq v. I took it in for service. They said they would order a new module. Haven’t heard anything about it since. Now I’m having problems with the HUD. It comes and goes for days at a time.
Interesting... in addition to my radio problem described above that seems to have self-corrected, my HUD also disappeared right after a software update about two weeks ago, and then a few days later reappeared with what looks like an updated version that provides more information. My assessment was that it took a few days to install itself or maybe there was a follow-on update. But now it works fine. At the time I tried the infotainment reset process (press phone hang-up button for a few seconds) but that didn't correct it. Somehow everything seems to be working now.
The additional information and insight in your follow up is much appreciated, @akleinfeld . We are ultimately glad to learn that your concerns have been resolved after some additional troubleshooting. You can always reach us with a message if any further assistance may be needed in the future.
Thank you for sharing these details with us @Mzbakr. We would like to learn more about any concerns you have with your LYRIQ-V HUD and explore opportunities for assistance. Please send us a private message with more details to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.