Forum Discussion

ddec1123's avatar
ddec1123
New Contributor
30 days ago

On Star display redundantly takes over my Driver Information Center (DIC).

We dont know what makes the Onstar  Turn By Turn display that usually in on the larger Entertainment Center display  to then also be displayed on my DIC display. The info  I have setup to be displayed in the DIC is very important. Nothing we have tried permits us to close the Onstar data...only thing that works is for the vehicle to be shut off for a few minuets

The Orstar data is still active on the larger Entertainment Center display    so that is OK..but  I cant have my DIC display displaying only On Star data redundantly 

3 Replies

  • Thank you for reporting this concern with your vehicle. We would like the opportunity to learn more about what you're experiencing so we can help. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.

    • Advisor_Brendan's avatar
      Advisor_Brendan
      Moderator

      For security purposes, with the prime goal to protect your personal information, your last comment has been deleted @ddec1123. We kindly ask that you follow-up with us via private message to share more details at OnStar_Support. To do so, simply click the envelope icon at the top right of your screen.  If you continue to have troubles and email is preferred, kindly email us at socialmedia@gm.com with more details so we can further investigate. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.