Consumed my unlimited data in two weeks (???)

Question

It seems two weeks Google Navigation and light Youtube Music app use (~ 8 hours total) have almost completely consumed my unlimited data plan (???). My infotainment is off-line for a week now (google maps, assistant, apps, wifi - all are off-line).

???

After talking with 6 different OnStar advisors, my system is still off-line.

(4 weeks old 2023 GMC Sierra 1500 Elevation in Ontario, Canada.)

OnStar Preferred Plus Wi-Fi: This plan adds Unlimited Data to your OnStar Preferred Plan. For $44.99/month (plus any taxes or fees), you can enjoy your OnStar Preferred Plan whilst gaining unlimited access to in-vehicle data that can power up to 7 devices. OnStar Preferred Plus Wi-Fi includes OnStar Safety & Security, Connected Services, App Access Plan, and Unlimited Data.

advisor_cam · Answer

Thank you for bringing this concern to our attention. So we can learn more, could you please reach out to us via email at socialmedia@gm.com? Be sure to include "ATTN: OnStar Community/kloxxe" in the subject line. We'll keep an eye out for your message.&nbsp;