Forum Discussion

kristiealfred's avatar
kristiealfred
New Contributor
16 days ago

Bad service for 3 months

I use onstage everyday being that im a part of a Crisis team at work. Onstage has made me go to wrong homes, longer routes, and when I spoke to advisors directly, the call would drop or just hang up without sending directions! I feel like it would only be fair to be compensated for three months considering just how much trouble Onstar was for me!

2 Replies

    • Advisor_Sara's avatar
      Advisor_Sara
      Moderator

      Thank you for reporting this, Kristie. We know how important it is for Navigation to function properly in your vehicle, especially when you use this service for work. Our team would like the opportunity to learn more and explore ways to assist further. When you have the chance, please send us a private message to OnStar_Support with more details. Just select the envelope icon at the top right of your screen to get started.