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sue24's avatar
sue24
New Contributor
1 month ago
Solved

2025 equinox module replaced

since my module was replaced on our 25 equinox with 18000 miles i do not have garage door opener icon on screen? used to appear next to driver with a house symbol? how do i get it back?

  • Thank you for bringing this concern with locating the universal garage remote features in your trusted 2025 Chevrolet Equinox to our attention, @sue24. We recognize how frustrating it can be when difficulties prevent you from accessing the features you love and depend on. It would be our pleasure to assist with resolving any trouble that you're encountering after this recent service. For the best support towards a resolution, our team recommends connecting with our Connection Center Team by dialing +1(877)-558-8352. They're currently in the best position to assist further. If there's anything more that we may be able to help you with, please don't hesitate to reconnect with us here. We're only a message away. 

3 Replies

  • Thank you for bringing this concern with locating the universal garage remote features in your trusted 2025 Chevrolet Equinox to our attention, @sue24. We recognize how frustrating it can be when difficulties prevent you from accessing the features you love and depend on. It would be our pleasure to assist with resolving any trouble that you're encountering after this recent service. For the best support towards a resolution, our team recommends connecting with our Connection Center Team by dialing +1(877)-558-8352. They're currently in the best position to assist further. If there's anything more that we may be able to help you with, please don't hesitate to reconnect with us here. We're only a message away. 

  • equinox25's avatar
    equinox25
    New Contributor

    I have a 2025 equinox Ev with 19,000 miles, onstar module took a dump, took it to future chevy off madison in the city of sacramento, i was informed by tyler that onstar moduel is off,has a failed a leak test, also has mold under the carpet, Also was informed by tyler that it may take 3-6 weeks to get a new moduel especific to the that EV, I'm going to be seeking a lawyer to open up a lemon lawe case against GM. wish me luck

     

    • Advisor_Hannah's avatar
      Advisor_Hannah
      Moderator

      Thank you for bringing this to our attention. Your safety is our utmost priority, and we recognize your frustrations with your experience. When you have a moment, we would like to learn more about your Equinox's braking, interior, and OnStar module concerns. To proceed, please send us a private message with your full contact information and VIN. This information will allow us to explore the best path of assistance moving forward alongside you and your Chevrolet dealership. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.