Forum Widgets
Forum Posts
Error message in DIC shows "Service Driver Assist System"
Purchased a New 2024 CT4. Super Cruise & Lane Keep do not work. Called OnStar and they confirmed my account active and the highways were Super Cruise compatible. Set adaptive cruise and then Super cruise button but no white steering wheel icon appears. The DIC shows "Service Driver Assist System" at start-up.3KViews0likes13CommentsService Driver Assist system
Hello! I wouldn’t be here if the vehicle I bought worked as it was supposed! 2024 GMC Sierra Denali Ultimate and can’t use none of the super cruise options due to parts on back order…. Checking to see if GMC wants to buy their lemon back before I proceed with a lawsuit.6.2KViews0likes3CommentsSuper Cruise Doesn't work
I have a 2023 Yukon Denali with Super Cruise and hasn't worked from day one and drive every day on mapped roads around Michigan. Screen Icon never comes on as available and when I push the super cruise button just says unavailable. no other messages like in owners manual come up ever (road not compatible, Cameras not working, etc..) so far its been a very expensive useless option on my new Denali. Any recommendations?5.1KViews0likes3CommentsSupercruise mapped area of road "not found" in my 2024 Yukon.
There is a section of mapped 2 lane road in northern Arkansas, show green in the supercruise map, that my vehicle cannot find the map data for. I've only had the vehicle 3 days, but it's been connected with all Onstar services showing active, and at night it connects to my home wifi in my garage. My dealer checked out my vin# and says I do not need a mapping control module software update. This section of road is the most important supercruise mapped area for me. Could it take a little longer for my maps to update? Or is there something wrong?Solved3.3KViews0likes2CommentsWhere can I use Super Cruise?
Super Cruise™ 1 can be engaged only on compatible roads where lanes are separated from opposing traffic — think a limited-access divided highway, not a suburban street. There are currently more than 200,000 miles of Super Cruise–enabled roads in the U.S. and Canada. These roads have been LiDAR-mapped to provide Super Cruise with the high-precision location data needed for hands-free driving. Explore the map of Super Cruise–enabled roads to find ones on the way to your next destination! 1 Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit https://www.chevrolet.com/electric/super-cruise for compatible roads and full details.25KViews0likes2CommentsHow to report Super Cruise map errors?
Hello. I am new here and hoping you can help me. I recently got a 2025 GMC Yukon with Super Cruise. It has generally been working well with the exception of a stretch of highway 23 between Sheboygan, WI and Fond du Lac, WI. That stretch of highway went through a major rebuild a couple of years ago, but it is all completed now. However, I think the maps that are referenced for Super Cruise do not reflect the current road conditions. That highway is divided 4 lanes (2 in each direction) and practically new. When I am headed East from Fond Du Lac, and engage Super Cruise, it ALWAYS says it detects road construction. It shuts off at times saying it does not have road references, when everything is clear and well marked. It is VERY strange because there is no construction, the roads are clear, and the painted stripes are practically new and extremely well marked. Super Cruise acts like the road is still under construction, but that has long since been completed. How can you report this to have a system engineer review the map references to ensure everything is up-to-date? I had an exceptionally frustrating call tonight on my drive home when I engaged OnStar, explained to the rep I wanted to report some discrepancies and ask that section of highway be reported to the Super Cruise Team to review. The representative put me on hold for 20 minutes (BTW - the On-Star on-hold system is exceptionally annoying... repeating the same thing over and over with a loud ding every minute... I was going insane... reminded me of being back in the 90's!), then a new rep came on the call and started the process over saying someone transferred the call to him, then he put me on hold for 15 minutes, came back and said he had to transfer my call, started over with another rep, same thing... only to come back on and explain there was nothing they could do! And that I needed to take the car to the dealership! OnStar proved to be a complete waste to me tonight and very frustrating... represented themselves as an old tech system that is getting outpaced by others! I would cancel my OnStar subscription if I could, but my car is a company vehicle and I can't. I am not an idiot and tech savvy. I know there is not a problem with my vehicle as the system works well on other roads and consistently does the same thing at the exact same locations every time. The problem is with the map references which are out of date for that section of highway and I simply want someone to look at it and see if it can be updated. My guess is that a good system engineer will have it resolved in minutes. Or if the problem is with the accuracy coming from a government agency maintaining the mapping information, GM could at least report it and ask that it be reviewed. I make this drive every day and if I am dealing with this for the next couple of years I will be exceptionally frustrated. All that said, I am impressed with Super Cruise. I also have a Rivian and enjoy the Highway Assist Technology they employ. Super Cruise is on-par if not better, especially with automatically changing lanes to move around slower vehicles. However, their service techs when you call for assistance (their version of OnStar) are head and shoulders better than what I experienced tonight. Please help to restore some confidence for me by advising how I can report this section of highway to have it reviewed and hopefully updated. Thank you for listening! Dave56Views0likes1CommentNeeded upgrades
One lane change automatic lane change is way too aggressive and create a weaving in and out feeling. Two if I’m passing traffic that’s going 35 may be locked up in traffic and there’s an open lane that I’m in with speed limits of 65. The car will race up to 65 in a dangerous manner Which doesn’t feel safe since the other lanes are still in a traffic gridlock.41Views0likes1CommentDriver assist feature not working AGAIN!
I’ve had my 2024 GMC Denali for 18 months and the driver assist failure has been a continuous issue. Plus it takes a month to get an appointment so that the appropriate technician can look at. It doesn’t even make it to oil service interval before it fails again. I’ve spent WAY too much money for a continuing problem!358Views0likes1Comment- 680Views0likes1Comment
Helpful Links
- Take a Road Trip with OnStar Super Cruise | OnStar Tips
Enjoy your road trips with Super Cruise, the first true hands-free technology for vehicles. Learn how Super Cruise can steer you in the right a Road Trip with OnStar Super Cruise | OnStar Tips
- Ask the Experts about Super Cruise | OnStar Tips
Learn all you need to know about Super Cruise from chief engineer Jeff Miller. Super Cruise is the first true hands-free driving assistance.
- Super Cruise Hands-Free Driving | FAQs | OnStar Support
Learn more about Super Cruise hands-free driving technology. Find out if your vehicle is compatible and get your ...
- Super Cruise Hands-Free Driving Updates | OnStar Services
OnStar has updated Super Cruise to make your Hands-Free Driving experience better, bringing you innovative ...
- Five Super Drives with Super Cruise | OnStar Tips
Here are a few beautiful routes to take on your next road trip where you can discover the convenience of Super Cruise driving assistance ...
- Super Cruise in 3 Steps | Video | OnStar Tips
Enjoy hands-free driving for vehicles with Super Cruise. Watch the video to get started in 3 easy steps