To utilize the Remote Key Fob from your mobile device, you'll need an applicable OnStar Connected Services plan. For example, the Remote Access Plan, as well as the Essentials Plan allow access to this feature within the mobile app. To learn more about available plans or pricing, you can visit https://www.onstar.com/pricing or simply push your blue OnStar button to speak with a live enrollment Advisor. With this, if you are currently enrolled in the appropriate plan, and have a capable mobile device, our team here is more than happy to take a further look into things on our end and assist to the best of our abilities. Please don't hesitate to send us an email to socialmedia@gm.com with ATTN: OnStar Community/Freeindeed in the subject headline.
