No remote start access in app

[Trailboss2023]

Hi, I just recently had gm install remote start on my 2023 Chevrolet Colorado trailboss but I have no start button in my app. I've heard that is something that needs to be added to my app. How would I go about having that done? I'd rather not waste time on multiple calls to onstar like I've seen other owners go through. Is it possible to just correspond through email to accomplish this? 

[Advisor_Michael]

Thank you for reaching out to us. Kindly first attempt to uninstall and reinstall the mobile app from your device. If this does not resolve the concern, please email socialmedia@gm.com with ATTN: OnStar Community/Trailboss2023 as the subject headline.