Forum Discussion
NBI Clearance delay affecting ID verification in urgent situations?
I’m originally from the Philippines and recently needed my NBI Clearance for identity verification, but I’m facing delays in getting it.
I didn’t think much before, but now I realize how important it is especially in urgent situations where documents are required quickly.
like if you need to verify identity for safety reasons, travel, or emergency-related process… delays can be a real problem.
I already tried applying online but OTP and appointment slots are giving issues. not sure if system is overloaded or what.
just wondering if anyone else experienced this and how you managed it in urgent cases?
1 Reply
Thank you for connecting here, @JoseRizal. Your comments are heard and taken seriously. Our team is always reachable with a private message at OnStar_Support. We would be glad to learn more about your situation and explore any opportunities for assistance. You can select the envelope icon at the top right of your screen to send us a message with more information. Be sure to include your VIN, mileage, full name, email, phone and OnStar account number. Any other details you can share are also appreciated, as context can help us investigate. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
