Forum Discussion
Why does music streaming on OnStar Basics plan not work?
We appreciate you bringing these service concerns to our attention, Sandy. We know how important the use of certain features are to your entire experience on the road behind the wheel of your Bolt EV. Our team would be glad to connect and look into this further. Please send us a private message to OnStar_Support with your full name and OnStar Account number or VIN. Just select the envelope icon at the top right of your screen to get started. We'll watch for your outreach. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
Thanks for reaching out....can you tell me how to send a private message to OnStar_Support?
We're always here to help! To connect with us, simply click the the envelope icon at the top right of your screen. From there, you can type OnStar_Support in the message box to send us your details securely. Our team will keep an eye out, and we look forward to hearing from you soon.
Never mind....I found out how to send the message....looking forward to getting this resolved.
Thanks for letting us know, Sandy. We'll be getting back to you soon.