Forum Discussion
pmarti6767
3 years agoNew Contributor II
Refund of payments and nothing but run around and no refund
I have since september of this year had Onstar take 315.24 out of my checking account and over draft it everytime. I have called and called and called and all I get it oh Im sorry don't know how that...
I am dealing with a similar situation. I have had a case open since 2/28/24 and been told on 4 separate occasions that my refund of $664.21 would be processed in 3-5 days and it has been nearly 3 weeks. My account was drafted with no authorization for monthly service charges from August 2022-February 2024. All I did was update my payment method on the app. I’ve been told twice via email and twice on the phone that it has been approved and authorized so why don’t I have it!? This created a significant financial burden for me and I’m getting the runaround.
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