Forum Discussion
OnStar Remote Access Plan no longer renewable?
Stay away from onstar the pricing is insane, they bill you for free trials!! I got a free trial was canceling a pop-up came asked if I wanted to try another free month, idiot me said yes, said it would expire like April 5th, so I go to cancel and they charged me $45 , called and basically they didn't believe me and so sad to bad is what I was told more or less. I couldn't even delete my pay information on the website as I will no longer use onstar, and I had to call again to have my debit card removed!!
This is never what we like to hear about your experience and first impression of our OnStar services, Sherri. The satisfaction of our loyal Members is our highest priority. With this in mind, our team can recognize your current dissatisfaction. We'd like to learn more about this experience to assess how we may be able to assist. When you have a moment, please send us a private message to move forward with this support. We kindly ask that you include your full contact information, as well as your OnStar account number and/or VIN so that we may verify you as the account owner. To send us a message, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. Our team hopes to hear from you again soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
