Forum Discussion
Misleading OnStar Renewal Offer and Frustrating Customer Experience
I'm experiencing the same thing right now. And I'm extremely frustrated when I called on star. They said other customers who are having the same problem. They were gonna research it. So they extended my plan for 30 days well as soon as I went back to the app. The discount was gone I unfortunately did not screenshot it.But I do have all the information from the contact that I talked to an onstar called numerous times i've heard nothing back from them and my plans.Do I don't know what to do?I'm very frustrated, it is bull**bleep** actually. I agree.You should absolutely be able to trust what is on my g.M and onstar app, that's where my discount was.And it was there for a month, and then now, all of a sudden it's gone, that's not right
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