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Frb1958's avatar
Frb1958
New Contributor
3 years ago
Solved

for billing I have A new bank card #

  • roking's avatar
    1 day ago

    If you’ve got a new payment card, you just need to update it in your account settings. The easiest way is to log into your GM/OnStar account, go to billing or payment info, and replace the old card details with the new one. If it doesn’t let you update it there, contacting support or using the in-car button is the quickest way to get it fixed.

     

    This kind of update is pretty standard with any payment card setup, especially when cards expire or get replaced. I’ve had a similar situation with prepaid salary cards like a Ratibi card linked to FAB, where even after updating details, sometimes the system takes a bit to reflect the change properly in the app. In those cases, I usually double-check the status through tools like https://fbbalancecheck.ae/

    just to confirm everything is actually active on the backend.

     

    So yeah, just update the card in your account, and if it doesn’t reflect right away, give it a little time or reach out to support to sync it manually.