Forum Discussion
Email upgraded to Onstar One at no additional cost
I received an email from Onstar that I got a complimentary upgrade to Onstar One for no additional cost to me. Then I got ao $20 additional charge added to my card. I called OnStar, and they said tha...
What you've described doesn't sound like the kind of experience we hope for. Your comments are heard and taken seriously, @bluphx2004. We see your existing outreach via private message and have responded. Please refer there at your convenience.
You mean the response that tells me to contact OnStar VIA phone, as I have already done, and continue to get the runaround? And now they canceled my subscription without even advising me???
We do also see your private message to us, @bluphx2004. Our team does understand how frustrating this unwanted cancellation must be. At this time, we recommend continuing to work with us via phone as your case is still open. This will help us avoid any miscommunication/confusion.