Forum Discussion
WiFi Hotspot, No Connection to Internet
It was fixed for me. Appreciate help from OnStar support that called me and got issue resolved.
How was your sharing Hotspot Data fixed? My button will not turn on and I have been in contact with OnStar for over an hour and still not working!
Our team regrets to hear that you've run into troubles connecting to your OnStar in-vehicle Wi-Fi Hotspot, @ccmpwdy. It would be our pleasure to continue assisting with making sure that these features are restored for you as soon as possible. To best proceed with this support, we kindly ask that you send us a private message with your OnStar account number and/or VIN. This allows us to verify you as the account holder. To connect with us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. Our team will be on the lookout for your response and hopes to hear back soon so we may continue to assist you. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement