Forum Discussion

New Contributor

3 years ago

WiFi Hotspot, No Connection to Internet

I have a 2022 Chevy Silverado, bought the thing used awhile back. The WiFi Hotspot has never worked, basically it will allow a device to join but does not actually route to the internet. I have had ...

NateWade51

New Contributor

2 years ago

Yep. Similar issue here as well. 2024 Lyriq AWD that we bought 2 weeks ago and decided to take on a 1300 mile trip because it had built-in WiFi. It worked the day we took it home but at some point it stopped. The built in Google Maps and everything else works, just won't share internet via the WiFi button. Really sucks being 100 miles into a road trip and finding that out. We did contact OnStar and they said that there was a technical issue with that system and they were working on it.

Advisor_Helen

Moderator

2 years ago

We appreciate you bringing this to our attention, Nate. If you continue to have trouble, or need an additional layer of assistance connecting with our internal Technical Team, do not hesitate to email us at socialmedia@gm.com with ATTN: OnStar Community/NateWade51 in the subject headline.