Forum Discussion

rbp

New Contributor

2 years ago

WiFi Hotspot & Apple Carplay greyed out

Jalewis002

New Contributor

5 months ago

Same problem with 2025 envista. CarPlay just stopped working out of the blue. The WiFi also will not connect. Did the problem get resolved?

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I purchased a new 2024 Buick Encore GX in August. Apple Carplay initially worked wirelessly but stopped working about a month after purchase. The carplay icon is grey. I can connect with a usb cable but the icon becomes grey again when unplugged. While troubleshooting the carplay issue, I noticed the wifi network was not showing up on my phone. Called onstar inside the car over 6 times. They pushed several signals but still not working. Escalated it to level 3 tech but still no answers. Now the wifi hotspot icon is always grey (not working). Left button beside onstar button does nothing. I have taken the car to 2 different dealers and both say it's a onstar issue. Tired of having techs just pushing the same signals and not fixing the problem(s).

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Same problem with 2025 envista. CarPlay just stopped working out of the blue. The WiFi also will not connect. Did the problem get resolved?

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Same problem with 2025 envista. CarPlay just stopped working out of the blue. The WiFi also will not connect. Did the problem get resolved?

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I am having the same issue. I just bought the car less than a week ago. Were you able to get it resolved?

","body@stringLength":"118","rawBody":"

I am having the same issue. I just bought the car less than a week ago. Were you able to get it resolved?

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