Forum Discussion
Sign in another way
The sign in method you used doesn't match this account. I get this message every time I try to log into my onstar account. I'm able to log into my Chevrolet account and all of the buttons are in th...
We appreciate you sharing these details about your mybrand app and the login concerns you are having. With the information you have shared, our team would like to offer an additional layer of assistance and dive deeper into this on our end. To do so, please send a private message to Onstar_Support with your VIN or OnStar account number. Just select the envelope at the top right of your screen to begin. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.