Forum Discussion
Remote Start No Longer Allowing to Set Climate Control Temperature
Our team regrets to hear that you've run into difficulties with this latest app release, @Rgood511. We understand how the unexpected loss of these features which you loved and depended on can be frustrating and sympathize with your current dissatisfaction. The satisfaction of our loyal OnStar Members if of the utmost importance to us. Our team was able to locate your case with our internal technical team. It can be referenced by #: 53402165. They're currently conducting further investigation to identify the best path towards restoring these features for you. You should expect to hear back from them very soon with the next best steps. If you should not hear from them, please don't hesitate to follow up with us here for additional support. We're only a message away and always happy to help.
Mine has done the same thing so what is the fix for this not a happy chevy silverado 1500 3.0 owner right now and they on star guy i talked to today said that my module was not compatible witch sounds like a bunch of BS to me i mean it was and now it is not WTF
There is no "fix it". GM is a bunch of theiving communists. They charge $80k+ for a vehicle, sell it with options, then disable them after you buy it. Welcome to the new world order and bow to your communist overlords.
We appreciate you bringing it to our attention that you've been experiencing similar concerns with your app, @Rumney. OnStar strives to provide our loyal Members with the best experience possible and can understand your present dissatisfaction. It would be our pleasure to learn more about this situation to assess how we may best assist with getting things up and running again. When you have a moment, please send a private message with some more details to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started. We hope to hear from you again soon.
So here's the situation my brand new truck that I bought had the thermostat slide on my app when I started my vehicle and now Apparently after an update you guys have taken it away put it back as it's very convenient for whoever has OnStar and pays for it to use this feature