Promised EV Remote Access not available

Might be late, but I just went through this same issue where I had access to the state of charge in app then after an update it went away with no way to see the map for showing closest chargers or the charging settings screen.

The thing you need is called 'ev access'. You probably have 'connected access' which is free for 10 years on all chevys. But chevy ev's are supposed to also have ev access, this allows us to see our state of charge for free with no paid sub. 

I went into the my gmc app, my Chevrolet app was always too buggy for me, so in mygmc, there's a place to talk to support in app, ask the robot for ev access, it will connect you to a person in chat, tell that person you have connected access but dont have ev access, have them add the ev access to your account.

All I had to do then was wait about 10 minutes and closed app then re opened and now I get my state of charge right on main app screen above Pic of my car, and a button to push that takes me to map with chargers and route planning etc.