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ljschoepke's avatar
ljschoepke
Contributor
3 years ago

OnStar Web Service (my.chevrolet.com) Is Having Issues

It appears OnStar/my.chevrolet .com is having issues.  It does not give me any of my Plan information for either of our vehicles.  When is this going to be restored?
OnStar Plans
brandonkevin324's avatar
brandonkevin324
New Contributor
3 years ago

If you're experiencing issues with accessing your plan information on OnStar or my.chevrolet.com, I recommend reaching out to the customer support or technical support team of OnStar or Chevrolet. They should be able to provide you with the most accurate and up-to-date information regarding any service disruptions or technical issues you may be facing.

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Web Service (my.chevrolet.com) Is Having Issues","id":"message:1061","entityType":"FORUM_TOPIC","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:1061","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:1720"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:1061"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:1061"},"body@stripHtml({\"truncateLength\":200})":" It appears OnStar/my.chevrolet .com is having issues.  It does not give me any of my Plan information for either of our vehicles.  When is this going to be restored? 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It appears OnStar/my.chevrolet .com is having issues.  It does not give me any of my Plan information for either of our vehicles.  When is this going to be restored?

","kudosSumWeight":0,"postTime":"2023-04-03T11:27:29.164-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:OnStar Plans","text":"OnStar Plans","time":"2023-04-03T11:27:29.164-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1061_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2678},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

It appears OnStar/my.chevrolet .com is having issues.  It does not give me any of my Plan information for either of our vehicles.  When is this going to be restored?

"},"Conversation:conversation:1061":{"__typename":"Conversation","id":"conversation:1061","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1061"},"lastPostingActivityTime":"2023-05-20T09:27:25.847-07:00","lastPostTime":"2023-05-20T09:27:25.847-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:1061":{"__typename":"ModerationData","id":"moderation_data:1061","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:1061_1":{"__typename":"Revision","id":"revision:1061_1","lastEditTime":"2023-04-03T11:27:29.164-07:00"},"ForumReplyMessage:message:1177":{"__typename":"ForumReplyMessage","id":"message:1177","conversation":{"__ref":"Conversation:conversation:1061"},"author":{"__ref":"User:user:9026"},"entityType":"FORUM_REPLY","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:1061/message:1177","revisionNum":1,"uid":1177,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"subject":"Re: OnStar Web Service (my.chevrolet.com) Is Having Issues","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:1177"},"parent":{"__ref":"ForumTopicMessage:message:1061"},"body":"

If you're experiencing issues with accessing your plan information on OnStar or my.chevrolet.com, I recommend reaching out to the customer support or technical support team of OnStar or Chevrolet. They should be able to provide you with the most accurate and up-to-date information regarding any service disruptions or technical issues you may be facing.

","body@stringLength":"471","rawBody":"

If you're experiencing issues with accessing your plan information on OnStar or my.chevrolet.com, I recommend reaching out to the customer support or technical support team of OnStar or Chevrolet. They should be able to provide you with the most accurate and up-to-date information regarding any service disruptions or technical issues you may be facing.

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