Forum Discussion
ballout
2 years agoNew Contributor
OnStar Module
I have a 2022 Escalade Sport Platinum and the on star/wifi/app completely stopped working in January 2024. I took the vehicle to my local Cadillac dealership and they told me the OnStar Module has to...
Pwick1
3 months agoNew Contributor
I have the same issue with my 2022 Escalade. I’ve been waiting 2 months now for the onstar module to get in stock and no end in sight. My Onstar, Supercruise, WiFi, etc. are all useless. Very frustrating
Advisor_Helen
3 months agoModerator
Thank you for bringing this part delay to our attention. We do regret to hear of any ongoing OnStar issues with your Escalade. If you are currently working alongside your certified Cadillac dealership regarding your hardware, we would like to assist further with any available communication moving forward. Feel free to select the envelope icon at the top right of your screen at your earliest convenience. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.