Forum Discussion
OnStar Module
The same thing happened to me a few weeks ago, I received a notification for a recall for a hard reset and then Wi-Fi & OnStar went out. Seems like a lot of these just happened recently to others, plus I’m paying a fee for something I can’t use! Never heard of something that could be life threatening go out and no recall issued. Currently waiting for the new module to be ordered at the dealership, not cool!
Our team regrets to hear that you've encountered similar difficulties with your OnStar services. We can sympathize with how frustrating the experience of waiting for parts can be. However, we want to assure you that you're not in this alone. Our team would be happy to get in contact with your involved dealership to provide updates on the status of parts and repair. If you would like to move forward with this assistance, kindly send us an email with some more details to socialmedia@gm.con, with, "ATTN:OS Community/dabeatti," in the subject line so we can locate your message. We'll be on the lookout for your message.
