Forum Discussion
OnStar Module
I have a 2022 Escalade Sport Platinum and the on star/wifi/app completely stopped working in January 2024. I took the vehicle to my local Cadillac dealership and they told me the OnStar Module has to...
Another onstar module that failed. Of course right outside the bumper to bumper and extended warranty refuses to cover the part
After speaking with another dealer there seem to be a lot of these modules going out just outside the warranty. Planned obsolete? This should be a recall. Maybe time for class action
Hi Lucasronde,
We understand the frustration with your OnStar module and the timing with the warranty. To look further into this for you, could you please email us at socialmedia@gm.com? Include ATTN: OnStar Community/Lucasronde in the subject line, and we’ll work with you to review your options and discuss any possible support.
Thank you for reaching out, and we’re here to help.
