Forum Discussion
OnStar Module
I have a 2022 Escalade Sport Platinum and the on star/wifi/app completely stopped working in January 2024. I took the vehicle to my local Cadillac dealership and they told me the OnStar Module has to...
I have a 2022 Cadillac Escalade. In January 2024 the telematics unit failed. On April 2 this failure was diagnosed by my dealer. Parts have been on back order for 6 months.
Supercruise, navigation, Bluetooth, HUD guidance all inoperative.
I don’t take Cadillac on long trips anymore—I have to use a different (non GM) car if I want a nav system and lane following cruise control.
can anyone help me get this Cadillac back on the road?
We know how frustrating long wait times for parts can be. Our team would like to contact your Cadillac dealer to provide updates on your part delay and repair. To get started, please email us at socialmedia@gm.com.