Forum Discussion
OnStar Module Disgrace
I’d like to add my name to the list of disappointed customers dealing with this godforsaken module. My Cadillac Optiq is less than a year old. The onboard 5G has never been stable; it always took ti...
It looks like the module is in. Will get it installed next week.
About 6 weeks waiting for the part, not thrilled about this, but I was expecting worse. I wish GM and OnStar gave more information to the dealers to keep us informed.
Your update and feedback are genuinely appreciated. We take your comments seriously and can understand your desire to be informed while your vehicle is addressed. What you’ve shared has been noted within our systems, as our goal is to support customers to the best of our abilities alongside our local dealerships. Moving forward, please continue to work closely with the parties involved in your region for further assistance. We thank you for your understanding and wish you an enjoyable rest of your week.