Forum Discussion
OnStar Light Red - Service Driver Assist Message - '25 Sierra 1500 Denali Ultimate
Ive had the same problem with the same truck. Also have had mt cruise increase speed with me realizing it. I mentioned it to the service center when had my first oil change and they pretty much blew me off and then at a different service center and they said “couldn’t replicate and no codes”. I thought this truck was/is GM’s best offering but Im not impressed. There are a couple other issues as well.
We realize the frustration that can accompany unanticipated vehicle concerns, @Mykalhac. Your safety and satisfaction behind the wheel are both things we hold paramount. Allow us to learn more about the situation with your truck and what you’re encountering. Once connected, we can best investigate and work to provide support alongside your preferred dealership while they address your concerns. To start, send us a private message to OnStar_Support with more details including your full name, VIN, mileage, email, phone and dealership name/location. Just select the envelope at the top right of your screen to do so. Any other details you can share on where things stand currently are also appreciated. We will keep an eye on our inbox. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.
I have an appointment next week at the local dealer for another issue (seats delaminated on the edges, they're replacing the covers. Im confused with all of the issues as this is my 3rd Denali pick up and the first two had zero issues and this truck is called “ultimate”
We understand how frustrating it can be to experience multiple vehicle concerns. Our team would be glad to connect further and assist however we can. Please send us a private message to OnStar_Support so we can learn more about your situation. Just select the envelope icon at the top right of your screen to get started.
Where do I find onstar_support??