Forum Discussion

Squareegg's avatar
Squareegg
New Contributor
2 years ago

No Wifi, No Onstar, 2022 Silverado

 I signed up again for connected services last month. It hasn't worked once. Onstar button doesn't work. I called from my phone but all they say is I'll have to take my truck in to the dealer. I don'...
Connected Access
Connected Services
Advisor_Makayla's avatar
Advisor_Makayla
Community Manager
2 years ago

Please know if the LED light next to your blue OnStar button in your vehicle is red, flashing red, or not illuminated you may have an issue with your OnStar hardware and are advised to follow up with your dealer for additional assistance. If you would like our assistance connecting with your dealer regarding the OnStar errors you're receiving along with the flashing codes you're experiencing, please send us an email to socialmedia@gm.com and we ask that you have your subject line as ‘ATTN: OnStar Community/Squareegg’ so we can reference back to this post. Be sure to include your VIN, vehicle mileage, contact information, and the name of your servicing dealer in the email as well. Our team will be sure to keep an eye out for your message. 

 

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