Lost key at the park?

Thank you for your question, @msmarymora. We know how upsetting losing your key can be. Unfortunately, while the app does include a remote start feature, without the key present the vehicle cannot be driven. If you did have any other questions, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include your full name along with either your OnStar account number or VIN. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.