Forum Discussion
DIGITAL KEY BETA
Future model eligibility is not available at this time, @JeffAaronLaw. Moving forward, Cadillac.com and GMC.com will continue to serve as your best resource for updates and new information as it becomes available.
Is there a way to sign up for this on my new 2026?
I'm ready to just return the car if this isn't actually available.
My car is 2 weeks old and a I have been told it’s only a beta program and I missed it. I am also pissed off. Terrible since I was provided instructions to enable twice to no avail.
Yea, this seems to be a problem at GMC. I’ve talked to 6-7 people at GMC and every single one of them has a different answer. At one point, I spent 30 minutes on the phone with OnStar for them trying to troubleshoot why I couldn’t activate it cause they thought the feature was already released. They elevated it to a tier 2 technician who research for about a week before telling me, “the feature is not out.” I’ve also spoken to others at GMC who said the feature is not ever gonna be released. So, who knows at this point????
Feels very bait and switch. Dealer said it was listed as digital key /non functioning.
2026 and still can't catch up to 2017 Tesla
100%. My feelings exactly! The dealership says it’s coming soon, OnStar thinks it’s been released, and the people responding to these threads from GMC just copy and paste nonsense like, “only electric vehicles are in beta, please dm us.” Then when you dm them they have no clue… lol.
We understand your frustrations, @StuartN. For more details and answers to frequently asked questions about the Initial Key Release, we encourage you to visit our website here: https://www.cadillac.com/support/vehicle/security/digital-key. You may also send us a private message with additional details, so we may take a look further into things from our end. We are happy to help where we can.
Thanks, however this just perpetuates the problem. I have been down this road, and the problem is step 3. I do not have or see the “add keys” icon on the control page. I have sent screen shots and spent so much time and it does not work. Eventually I was told despite meeting the criteria (2026 Liriq, iPhone 13, latest software), this was a beta program earlier this year and I cannot join and there is no date for wider release!! PS - I would reply privately but I don’t know how - so here it is for all to see how incapable onstar is! Just a vicious cycle and unable to offer what my 2023 BMW had!!