Forum Discussion
Connected by On-star's High Speed 4GLTE' Even though I don't have a plan.
Just today I got in my vehicle and received a message saying 'Connected with On-star's High Speed 4g lte " don't have an on-star plan and don't want one. What does this mean?
Our team understands how this unexpected vehicle alert could have caused some confusion and would be more than happy to look into this matter to ensure that this occurrence does not happen again, @cnlmeeker. When you have a moment, please send us a private message with your full name, contact information, and VIN to OnStar_Support so we can look into this further. These details allow us to investigate things on our end and verify you as the Owner. Just select the envelope icon at the top right of your screen to get started. We'll be keeping an eye out for your response. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.