Forum Discussion

Jvcalandra

New Contributor

2 years ago

Chevy Maps+ Not Working

Chevrolet Maps+

Connected Access

Energybolt

New Contributor

2 years ago

I’m having the same issue with my 2022 Chevy Bolt EUV. I purchased the premium package to use the maps + and each launch I’m met with the message that I need a connected plan. I have called a few times and haven’t had any resolution. They have opened tickets a couple times and each time they are closed without actually contacting me back.

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Working","id":"message:1256","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:11593"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:1256"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1256"},"body@stripHtml({\"truncateLength\":200})":" I recently purchased a Connected Vehicle plan for my 2022 Chevrolet Equinox. I am able to connect to the cars Wi-Fi, and I am able to use streaming apps through my infotainment system (Pandora, Spot...","body@stringLength":"636","rawBody":"

I recently purchased a Connected Vehicle plan for my 2022 Chevrolet Equinox. I am able to connect to the cars Wi-Fi, and I am able to use streaming apps through my infotainment system (Pandora, Spotify, etc.) but I cannot open or use the new Chevrolet Maps+ app. When I open the app and go through the initial setup, I get to a screen that says \"You need a connected plan in order to use Chevrolet Maps+\". I've tried deleting and re-installing the app. I've also tried reverting to factory settings and going through the process again, bit still no luck. Any help would be greatly appreciated.

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