Forum Discussion
Chevy App not updating
I've updated the software on my phone, deleted my chevy app & reinstalled, restarted my phone, cleared phone storage, tried turning on the car, driving it, shut it off to force a vehicle data cycle & I still can't get my chevy app to update. The vehicle status never changes. I bought my vehicle on 6/20 & it was working fine & then it just stopped within the last few weeks. Is there anything else I can try?
1 Reply
Sounds like you've done all the preliminary troubleshooting steps to remedy the inaccurate Vehicle Status information, Bri. At this point, we think it is best to get you to a specialist for advanced support. To continue in this way, please fill out a support request form at https://s.chevy.com/support-request with all pertinent information. From there, it will be routed to the corresponding team who can help further. ~Jacob