Forum Discussion
JMila
2 years agoNew Contributor
2022 Yukon Denali SLT Onstar/ no internet
I just purchase a 2022 Yukon Denali. My onstar and internet services have been activated. However, the vehicle can't connect to the internet or onstar. The onstar lights are not on nor repsonding wh...
Advisor_Helen
2 years agoModerator
We appreciate you bringing these concerns to our teams attention. To further clarify, is the LED light near your OnStar hardware red? The red LED light indicates a hardware error with your OnStar unit. This will need to be properly diagnosed by your preferred GM dealership. With this, we would like to learn more about these service concerns and assist to the best of our abilities. So we may, kindly email socialmedia@gm.com with ATTN: OnStar Community/JMila in the subject headline. We hope to hear from you soon.