Forum Discussion
osup47010
2 years agoNew Contributor
2018 gmc wifi
my monthly premium is paid but does not show any minutes and when I go to try and connect my wifi to my info system the categories of the wifi and wifi hot spot is not lite up I have taken to my GM d...
Advisor_Kayla
2 years agoContributor
This is certainly not the experience we strive to provide our Members. To get to the root of your concern, please follow the troubleshooting steps below:
1.Connect to your Vehicle's Wi-Fi Hotspot on your device
2.Test connectivity by visiting http://www.gm.com
3. If unsuccessful, please try using another device, or if a different device is unavailable, please restart the device and test again
If the retest is unsuccessful, please send us an email to socialmedia@gm.com with "ATTN: OnStar Community/osup47010 in the subject line.