Forum Discussion
myGMC App - 😡
We do appreciate your outreach to our team here. To further clarify, are you currently seeing any error codes within the mobile app? With this, an active and applicable OnStar service plan is required to utilize connected vehicle functionality within the mobile app. You can view available plans by visiting https://www.onstar.com/pricing and you can view your enrollments by visiting your GMC Account. We will keep an eye out for your reply in the meantime.
No errors and no updated status on the truck.
I appreciate you providing a link to more services for purchase - the truck came with 8 yrs included- 🤷doesn’t work, why pay for more ?
We greatly appreciate the follow up and additional details related to your services. If you have also ensured that your GMC Account and OnStar account are linked, please send us a private message moving forward. This will allow us to take a further look into things on our end. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.