Forum Discussion
MyChevrolet App Vehicle Status/Info Not Updating
I’m having the exact same issue. I bought my 2025 Blazer a week and a half ago and the app hasn’t updated since I bought the vehicle. I can use the features of the app but it won’t update the data on the app.
Onstar was able to resolve my issues remotely but I think the issue may have been the location service with the vehicle. Go to settings then go to privacy and toggle the Onstar location service off and then back on. Some Android phones turn location services off overtime if not used. You will just need to make sure all permissions are enabled. Hopefully this helps, it took them a couple of days but it's been resolved.
You bring up a very good point, @shanef . It is important to ensure that all permissions are enabled to ensure the proper functioning of all the amazing features available to our My Chevrolet app Members. @Blazer2025 If you continue to encounter difficulties after checking that these permissions are enabled on your end, please don't hesitate to follow up with us in a private message so that we may further assist with getting your app fully up and running again. To connect with us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be on the lookout for your response and hope to hear from you again soon.