Forum Discussion
MyChevrolet App No Longer Works
I'm having the exact same issue with the myChevrolet Android app as described by DanZ. The app gets to the "set PIN" screen, it allows up to four digits to be entered, but there's no button on the UX to click to proceed. The checkmark option on the keyboard does nothing. Clicking the back - navigation arrow on the screen just takes you to an blank screen. I've also tried the same resolution steps (uninstall/reinstall, clear cache and storage, doing the hokey-pokey and turning myself around, etc.). Would have been great if Advisor_Jack looped back to the thread to throw some light on the fix for any others who encounter the same problem:(
Anybody out there have the secret answer I seek to solve this pin screen situation?
We do regret to hear of any ongoing concerns regarding the mobile app login. Thank you kindly for clarifying the troubleshooting steps you have already taken. Moving forward, our team here would be more than happy to take a further look into your account details on our end and assist. So we may, please email socialmedia@gm.com with a screenshot of the mobile app. Be sure to include ATTN: OnStar Community/JSW so we may locate your Community post.