myChevrolet app does not update vehicle status

Thank you for providing us with these details, Jim. We do regret to hear of any miscommunications, and our team would like the opportunity to take a further look into your case and make any available updates regarding your mobile app concerns. So we may, please send us a private message with more information, including your OnStar account number. This will allow us to verify you as an authorized user on the associated OnStar account and reference your account details for any next best steps. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement. Feel free to select the envelope icon at the top right of your screen at your earliest convenience. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.