Forum Discussion
Eric_Michaud
2 years agoNew Contributor
My Chevrolet app Véhicule Status not working
I have had issues with the Véhicule Status since I got my Chevy Volt 2017, sometimes it won’t work and other time it will. I sometimes get error message “Please turn on your véhicule to reconnect a...
Advisor_Helen
2 years agoModerator
Thank you for sharing these details, Eric. We appreciate you providing the error code you're seeing, along with the steps you have already taken. Moving forward, we do recommend completing a Power Cycle. To do so, please see the following:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myChevrolet app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
6. Uninstall and reinstall the app