Forum Discussion
My Chevrolet app not working seems like a common problem
I purchased a pre owned 2021 Silverado in late February, and the My Chevrolet app has never worked during the whole OnStar trial period. I've reset the password, deleted and re-installed the app, an...
Hi the exact same problem. Have tried emailing the social email address above, spend countless hours on the phone with onstar, Sirius XM even spent $500 to troubleshoot the problem at my dealership to essentially do a hard factory reset on the radio. Im I was told they could not find any issues or explain why this was happening. They said I may need new HDMI cables, at the cost of $600.
This is certainly not the experience we want you to have. We appreciate you bringing this to our attention and we'd like the chance to help. Please send us an email to socialmedia@gm.com with "ATTN: OnStar Community/Todd" in the subject line so we can further assist.
