Forum Discussion
Mobile app- vehicle status
We know how frustrating it can be when apps are not working like they should. Our team would be glad to connect and look into this vehicle status concern with the myGMC app for you. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen. Please include your full name as it appears in the myGMC app, the email you use to sign in to the app, and either your VIN or OnStar account number. We'll be on the lookout for your message. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
Issue has been resolved. Thank you.
Thank you for letting us know. We are just a message away if you need anything.
What did they do to resolve your issue? Was it a remote thing? My app is having issues as well.
I removed the app. Restarted the phone. Downloaded the app, restarted the phone.