Forum Discussion
EV features removed from app
Good news! I received a call from OnStar today (11:04 AM EDT, Monday, 5/11/25) regarding my case with them regarding this issue. The young woman that called stated promptly that this is now a known issue, "the development team is aware of it", they are "working on a fix", and that they expect to release a fix "by the end of this month". (The parts in quotes were my closest recollection to the actual words she said.)
I think that's the best we can hope for right now. IMHO, this looks like an oversight by the developers. I don't think they're intentionally shutting out or phasing out the Volt, I think they just got a little careless in their UX mods and made a mistake.
I also submitted a case with OnStar and I received a call today (5/13/2025) from OnStar technical department with similar information. She said that the mobile app team is currently working to restore all access through the app and the release is scheduled for mid-May.