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pjudge15's avatar
pjudge15
New Contributor
3 years ago

App's not working and WIFI barely usable

I've called before and gotten no where. Wifi barely works in my 2019 Chevy Tahoe. I pay for unlimited data, and barely can use it as the apps on my phone or ipad won't work with such slow speed. The ...
apps
apps not working
slow wifi
Mack22's avatar
Mack22
New Contributor
2 years ago

Has anyone ever been able to get this fixed? The apps on 2019 Tahoe no longer load and the wifi speed is so low that my iPhone hardly loads anything. Been dealing with this for 18 months minimum. Dealer is waiting for GM Tech to respond, and OnStar has been useless. Several cases opened, lots of phone discussions, but nothing actually done to correct the problem. I've been basically ignored. Any help/pressure would be appreciated. I'm an ex-GM empoyee and can't even get any results!!

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not working and WIFI barely usable","id":"message:1259","entityType":"FORUM_TOPIC","eventPath":"category:Onstar_Guardian/community:hvjin24938board:MyBrand_App_Support/message:1259","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:11696"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"conversation":{"__ref":"Conversation:conversation:1259"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:1259"},"body@stripHtml({\"truncateLength\":200})":" I've called before and gotten no where. Wifi barely works in my 2019 Chevy Tahoe. I pay for unlimited data, and barely can use it as the apps on my phone or ipad won't work with such slow speed. The ...","body@stringLength":"528","rawBody":"

I've called before and gotten no where. Wifi barely works in my 2019 Chevy Tahoe. I pay for unlimited data, and barely can use it as the apps on my phone or ipad won't work with such slow speed. The apps in the infotainment don't work. I can't download or see apps to reset the apps that don't work. I will get the 5 dots as its loading then message the system is down please try again later. That obviously didn't work when I tried later. How can I get this fixed? It seems like a on-going issue OnStar wide.  

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I've called before and gotten no where. Wifi barely works in my 2019 Chevy Tahoe. I pay for unlimited data, and barely can use it as the apps on my phone or ipad won't work with such slow speed. The apps in the infotainment don't work. I can't download or see apps to reset the apps that don't work. I will get the 5 dots as its loading then message the system is down please try again later. That obviously didn't work when I tried later. How can I get this fixed? It seems like a on-going issue OnStar wide.  

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Has anyone ever been able to get this fixed? The apps on 2019 Tahoe no longer load and the wifi speed is so low that my iPhone hardly loads anything. Been dealing with this for 18 months minimum. Dealer is waiting for GM Tech to respond, and OnStar has been useless. Several cases opened, lots of phone discussions, but nothing actually done to correct the problem. I've been basically ignored. Any help/pressure would be appreciated. I'm an ex-GM empoyee and can't even get any results!!

","body@stringLength":"495","rawBody":"

Has anyone ever been able to get this fixed? The apps on 2019 Tahoe no longer load and the wifi speed is so low that my iPhone hardly loads anything. Been dealing with this for 18 months minimum. Dealer is waiting for GM Tech to respond, and OnStar has been useless. Several cases opened, lots of phone discussions, but nothing actually done to correct the problem. I've been basically ignored. Any help/pressure would be appreciated. I'm an ex-GM empoyee and can't even get any results!!

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