Forum Discussion

Meganpedroza1's avatar
Meganpedroza1
New Contributor
9 months ago
Solved

App isn’t updating

I recently purchased a 2021 traverse and nothing on the app is updating. It shows it was last updated over a week ago. I tried to troubleshoot and nothing has worked. 
myChevrolet
  • aizenpaul's avatar
    aizenpaul
    5 months ago

    Just go to play store and check the updates if is there is no update then you can uninstall the app and redownload the app from the store to enjoy it. You may go to the google also to download it from the trusted site.

jamet12's avatar
jamet12
New Contributor
11 days ago

great information

Advisor_Ahmed's avatar
Advisor_Ahmed
Moderator
10 days ago

We're glad to hear that information helped. If you did have any ongoing app concerns, please feel free to send us a private message to OnStar_ Support by selecting the envelope at the top right of the page. Please include you full name as it appears on your OnStar account along with either your VIN or OnStar account number. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.